Customer comments

Since 2000, we’ve worked tirelessly to expand from a solitary minibus to the large fleet we have today. We know that this has only been possible thanks to our commitment to the personal service we offer to all of our customers.

We believe that in the majority of instances we surpass all expectations by providing not only a means of travelling from the airport to the resort, but in helping to organise a seamless holiday for your family and friends. It would be our pleasure to offer you the same level of satisfaction.

Many people think that their transfers will be a tedious part of their holiday. Therefore, it's always a pleasure to receive emails to say thank you to us. We consider ourselves more than just your average 'taxi' company but if you don't believe us, take a look below to see just a small selection of the comments and reviews we've received over the years:

Having just returned from a brilliant Ski Trip to Meribel I'd just like to highly recommend 3VT to anyone considering a transfer from/to Geneva Airport.

Previously, I have used other companies for trips (With the boys) but as I was travelling with the wife, I was looking for something with more comfort and style....

From booking to arriving at our destination, everything was efficient, reliable and without fault. The vehicles were clean and modern and the drivers very pleasant. I would not hesitate to recommend them and plan to use them in the future.

D. Maidment (09.03.19)

 

I just wanted to pass on a big thanks to both you & Roger our driver today for a fabulous start to our holiday.  Roger was so kind to us today when he dropped us at Mottaret - as we were slightly confused as to where we had to go to collect the keys for our apartment.

I think we were a bit overtired & got muddled up as to where we had to go. Roger was v kind and found out exactly where the office was, then drove us to it & then waited for ages & then drove us back to the top of the hill again. What a lovely kind thing to do - as I know we were eating into his time off. We really appreciated it anyway. So please pass on our thanks again to him.

He was also brilliant at keeping the children happy as we drove here & never even blinked when they asked him all sorts of unusual questions!! They thought he was the best driver ever!

We’re really happy we booked our transfers with you again & we will continue to book with you in the future.

Thanks again.

S. Gordon (23.02.19)

 

For many of years we have transferred from Geneva to the Three Valleys using a number of transfer companies, just like to note that I was very impressed with the level of service provided by 3vt a company that I have not used before. I was especially impressed with our drivers on both journeys . I look forward to using your transfer company next year.

A. Samuel (17.02.19)

 

And a massive thank you to 3VT for sponsoring us and providing transfers for our talented entertainers! Pleasure working with you.

E. Robinson / Apres Ski Bands (10.02.19)

 

Totally brilliant service as usual. Thank you so much for peace of mind that if you are in charge everything will be as good as it gets.  Your service is an important part of a good holiday. I, and my friends, are much obliged to you.

C. Whittemore (03.02.19)

 

I’m typing this whilst sat amongst the carnage that is Geneva Airport on a wintery Sunday !!

I just wanted to say “thank you” to all involved in my first experience with Three Vallee Transfers - it was absolutely seamless and I shall certainly be sure to recommend your service to family and friends.

A. Griffiths (03.02.19)

 

Hi guys, just wanted to say thanks for the effort and service. Drivers and communication was great. Feel free to post my comments to your site! All the best.

C. McHatton (03.02.19)

 

Just a quick note to say thank you for your excellent service again this year on our transfers from Geneva Airport to Meribel.

Stu, who was our driver both ways, was great and very helpful.  He didn’t even flinch when he saw how much luggage we had – our party included my stepdaughter and granddaughter who were returning to Australia from Geneva after a 7 week visit!  I should mention particularly Stu’s excellent driving on the return journey when it had been snowing since about midnight the night before and there was heavy snow lying for a substantial part of the journey.  He is an excellent driver and dealt confidently and very competently with the conditions – we had every confidence in him.

We have used 3VT on many occasions and would not consider using another transfer company – we hope to see you again in 2020!

(K. Ness 16.01.19)

 

Just a note to say thanks for getting my son Hal to La Tania last night.

He’d had a long trip from the USA with all flights rebooked due to the Gatwick nightmare.  It was such a relief that the final leg of his journey went smoothly despite the BA plane delay.

Thanks again.  You will certainly get my recommendation.

N. Allsop (22.12.18)

 

We would just like to thank you for an effortless, organised trip to the airport last Sunday 15 April. Your vehicle was comfortable and spotless and your driver drove superbly!

Will definitely be using you again.

J. Garlick (17.04.18)

Thank you so much for all you’ve done to set up Izzy’s transfer to Mottaret tonight. She messaged to say how pleased and impressed she was with her transfer and how she would have no hesitation in recommending 3vt to friends, as would I.

Thanks once again.

R. Snead (26.03.18)

 

I would just like to say a Very Big Thank You for the way in which you handled my delayed flight into Geneva.

Once it was clear I wouldn't make the 16.15 Van Rouge I called and both you and Suzz were most helpful as I tried to keep you updated.  It was an enormous relief when I saw my name on Phil's Name Board as soon as I came out of the Arrrivals Hall some 3 hrs late.

I count myself very lucky to have got to Geneva at all given the bad weather both there and at Gatwick and really appreciate you re-arranging vans/drivers so I could be picked up.

R. Gibb (18.03.18)

 

We have just returned from Courchevel, having used 3VT for the transfers to and from Geneva Airport and wanted to provide some feedback.

Both of our drivers (Richard and Bill) were excellent, both in driving and gravitas. The vans were also very nice and comfortable. 

I also wanted to thank the member of office staff that noticed that I had incorrectly stated our return date - my group may have been annoyed with me!

So thank you for the great service, it is much appreciated.

B. Creasey (01.03.18)

 

Hi guys, recently used you for my transfer from Geneva to Meribel. Just want to say a big thank you, you provide a professional, well organised, affordable service, driver was extremely professional and drove very safely and made us all feel at ease and comfortable.

Keep up the good work and high standards!!

G. Brick (09.04.17)

 

Now that the season is coming to an end, we just wanted to give you a huge thank you for all your support, and for looking after our clients so well throughout the winter. Your professionalism and service is all part of the great holiday experience we aim to give our clients, and we couldn’t do it without you! We look forward to working with you next season, and for many more after that.

The Oxford Ski Concierge team – Victoria, Jadie, Annie and Poppy (05.04.17)

 

We were picked up from Moutier Station on 18th March by Paul & returned there by Stu on 25th March 2017. We have skied in the Alps on many, many occasions & now use the train every time. Having used several transfer services we all agreed that yours has been the most professional service we have found. We were particularly pleased with the condition of the vehicles you use and the provision of a very appropriate car seat for our 3 year old Granddaughter. Both drivers were concerned that she was where we wanted her to be in the van & safely strapped in. MY husband, who has spent many years rallying, also commented on the driving skills of your drivers which is a very high accolade from him.

Thank you very much for a highly professional & reliable service. We will certainly use you again when we are skiing in the 3 Valleys Ski area and also recommend your service to friends.

L. Lukeman (28.03.17)

 

Quick email to say how great our 2 trips with Le Van Rouge were the last couple of weekends, all went very smoothly! Thank you.

V. Roberts. Meriski Office Manager (13.03.17)

 

As you know, we have used 3VT for several years and you have always provided the best service possible. Whether it was beating traffic queues to get us to the airport or just being on time on every occasion we will always come back to 3VT - I don’t even bother to look elsewhere as reliability and customer service are such important factors.

As if to reinforce our decision to use 3VT, your flexibility and your own as well as your drivers’ concern to get our colleagues Paul and Trish to 1850, even though their plane was 5 hours late was just special. Between my arriving in the baggage hall to hear by text of the delay, and meeting our driver Hawthorn I discovered that the “problem” had been taken care off. I know that Paul and Trish were impressed, but I was mightily relieved as I had no idea how they were going to get to the hotel on that Saturday afternoon.

D. Smith (13.03.17)

 

I just wanted to get in touch to thank you and your team for completing the transfer. The customer was extremely grateful and I would definitely recommend passing this on to Roger!

Harry / Skitotal (08.03.17)

 

Just wanted to send an email to say a massive thank you to you and the guys who drove us to and from the airport. You genuinely made the trip so much easier for us. As you may be able to tell, I found the non-package idea quite a challenge but I can genuinely say I couldn't have done it without you.

You really put my mind at rest and made everything run smoothly, from picking us up earlier so we didn't have to hang around the airport to ensuring that we got to the airport in time for our flight (when it was changed, without our knowledge, to 90 minutes earlier!) I don't think another company would have been so considerate and empathetic. 

I also wanted to apologise for waking you up so ridiculously early on Easter Sunday! I promise I won't do that again! The fact that you answered was just another testament to how great the company is!

R. Vanderkar (28.03.16)

All home safe and sound! Many thanks for all your help and for swift and pleasant transfers as ever! See you next year!

J. Gritt (07.03.16)

 

We returned from Meribel to Geneva Airport this morning (Sunday 28 February) and it was the second excellent transfer we had from your company. Thank you.

P. Mason (28.02.16)

 

Just wanted to drop you a quick note to say thanks for the service you provided last week. Everything ran very smoothly despite our inbound flight being delayed and both drivers were excellent.

A. Kanas (15.02.16)

 

I just thought I should email you to say thanks for making sure everything went so smoothly for both transfers - I appreciated the early morning pick-up last Saturday. I didn't get the driver's name, but many thanks to him for such an early start.

J. Scott (07.02.16)

 

Just a quickie to say how impressed we were with your transfer service from GVA to Courchevel and back last week. Excellent drivers and vehicles and prompt timings. We hope to use you again next year.

J. Woolfenden (05.02.16)

 

We have just returned from our ski holiday using your services. I wanted to write to you to thank you for the excellent service. Everything was on time and drivers polite. Please pass on our thanks. Thanks for your service and I will highly recommend your company.

S. Basnett (17.01.16)

 

Just wanted to say thanks for a great transfer both back and forth. Everyone loved it! We'll be using you again in January.

N. Turner (20.12.15)

 

Thanks for making this so incredibly easy!!! If you ever need recommendation from someone in the U.S., let me know. Your guys are the best!

L. Morstead (04.12.15)

 

Just a quick email to thank you for your help last week, when the French decided to go on strike and nearly stop us form getting back to the UK. Our transfer to Geneva was extremely smooth and our driver Hawthorn was a really nice bloke who is a credit to your company.

G. Douglas (13.04.15)

 

Just a note to thank you for all the taxi services you have provided this winter. All went well, no hitches, and the drivers have all been great. I have no doubt that we shall be back with you again next season.

J. Moffat (07.04.15)

John picked us up from Geneva last Thurs and returned us there on Tues after an enjoyable stay at the Annapurna. He is a credit to your company. He was pleasant, friendly but most importantly a great driver. We have had problems with transfers in the past but I will certainly ensure we enlist your help for our next visit.

N. Watt (02.04.15)

 

Just a quick note to say I had a call this morning from (one of our clients) who was part of the group in Aurigny last week – wanting to re-book for April! We had a long chat and she was talking about the dreaded ‘rock in the road’ weekend. She couldn’t have praised you guys more and said what absolute professionals you were, and how you handled it so well. Thank you so much – its why we recommend you and makes our lives so much easier when the holiday starts off so well for them despite the Gods working against us!!

Philippa [aka Pips from Fish & Pips] (09.03.15)

 

Supertravel have been using 3VT for approximately 7 years and they have been our preferred supplier to transport our clients to our luxury chalets. We only use people that we know and trust and John and his team of drivers provide a seamless start to our clients holidays. They're always helpful, friendly and professional and I believe that they add value to our holidays. They are always well turned out and their vehicles are always, new, clean, reliable and well suited to the difficult conditions that the Alps present. John's organisation is impeccable and when there have been disruptions due to weather etc he has always been proactive, flexible and helpful and the client is always the number one priority.  I would fully recommend 3VT to anyone travelling to the 3 valleys.

P. Markham / General Manager at Supertravel Ski (11.09.13)

 

Happy to provide a true testimonial for your website, the service is great and we haven't even got there yet.

C. Lindon (05.09.13)

 

Just thought I would say thankyou for my transfer on weds 28th. The fact you text me the night before to confirm the pick-up time for the next day was brilliant. The journey to the airport was very comfortable. 10 out of 10 to you all. I look forward to seeing you next winter.

C. Peach (29.03.12)

 

Just a short note to express our praise for the service you provide. Efficient, helpful and courteous team who provide a great, on-time service with clean, high quality vehicles. Definitely the best transfer we have ever used.

N. Vaughan (18.03.12)

 

Thank you for sending Stu to transfer me and my family between Geneva and Meribel, also for sorting out the child seat and then the slight change in the departure pickup time. Stu was helpful and a smooth, considerate driver which was particularly appreciated as my two-year-old grandson doesn't travel well, and I was sitting beside him! This is the third time we have used 3VT, and will be more than happy to not only use you again, but also recommend you to our friends.

J. Lambert (06.02.12)

 

Just wanted to drop you line to say thanks very much for the work and your patience with us last week. Your service was impeccable and I fully intend to mention your company when I write my holiday review on tripadvisor, and of course we will be booking with you again.

S. Henley (25.01.11)

 

Thank you for a brilliantly organised transfer (and easily the best deal in the Three Valleys)! Steve got me to Geneva in no time at all – what a pleasure it is to do business with professionals!

M. Bektembay (16.01.11)

 

Just a quick email to say thanks so much for sorting out all of our transfers from Geneva to Meribel last week (28th Dec), especially in view of the problems two of our party had with even getting on a flight! We were all so impressed with how helpful and efficient your company was in helping us out, and very much appreciate your efforts. I have no doubt we will use 3VT in future and I will be sure to recommend you to other friends and family.

L. Ogilvie (04.01.11)

 

Just to say thank you for organising all our transfers so helpfully and efficiently – all the drivers were great and please say a big thank you to all of them but especially to Dave yesterday for arriving early and for getting us to the airport with no hiccups. We really did appreciate it as we were hearing at the airport that a lot of the transfers were late due to the huge amount of snow.

C. Ratcliffe (01.01.12)

Just a quick note to say how impressed we were with our transfers from Geneva to Les Allues over Christmas - especially the return drive back from Les Allues in heavy snowfall on Friday. We would like to formally say thank you to our driver, who arrived early despite the fresh snow and drove very safely in difficult conditions. We were glad to have chosen 3VT and will definitely use your company in the future.

R. Mann (01.01.12)

 

Please may I express my thanks to 3VT and Youri for the excellent service once again. In a climate bereft of service, reliability, punctuality and care it is a rare pleasure to receive all of these on a continued basis.

R. Wilkinson (20.12.10)

 

A note of thanks following your expert Airport Transfers, driving and tour guiding in support to Tom’s Big Adventure! We really appreciated the stop for a quick dip in Lake Annecy, amazing!

M. Dillon (28.08.10)

 

Just to say thanks to 3 vallee transfers for a couple of very smooth transfers on the 18th and the 25th of the month. Francis was a very good driver and the car was comfortable and clean and absolutely on time. We had no worries so thank you. Will book next year as soon as we have dates.

J. Giles (26.03.10)

 

Just a quick message to say thank you for the transfers to and from Meribel Village. We had a fantastic holiday which started and ended on a great note with your driver Oli. He was a star. Very professional and helpful; a credit to your organisation. We'll recommend you to everyone we know and we'll be back for more Fish and Pips with 3 Valley Transfers every time. Great service from great people.

Thanks again

K. and D. Routledge (17.01.10)

 

I am writing to thank you for our recent return transfers from Geneva. Both journeys were in difficult conditions but were made safely and on time thanks to driving skill, local knowledge and the quality of your vehicles

C. Rogers (07.03.09)

 

Just wanted to say a quick thank you for the great service. Jon, our driver, was lovely and both pick ups were on time, smooth and hassle free. I’m looking forward to my next visit to the Three Valleys already!

With best wishes

T.Evans (16.03.09)

 

Just a quick email to say how great our driver was to and from the airport. Oli was fantastic, he was there waiting for us at the airport, drove us door to door and even waited at a supermarket why we picked up provisions on route. Oli said he would pick us up at 4:00 of departure day and was there on the dot.

Great driver/great service, def will be using you guys next year and look forward to Oli being our driver again.

Many thanks

S. Hone (16.03.09)

 

Just to let you know that the transfer worked like a dream. Bill (who is a real gent) was waiting for us and drove effortlessly to Meribel. Our pick up on Saturday was bang on time.

G. MacRitchie (23.02.09)

 

I would like to compliment you and 3vt on your all-round professional service, from the booking process, updates on any delays and, of course, our driver's (David) courteousness and driving skills.

I will have no hesitation in recommending your company to family, friends and colleagues.

Best regards

C. Rock (06.01.09)

I know this is very late but I wanted to thank you for all your help with organising this.  I also wanted to make a particular mention about our driver - Stuart.  He was punctual, organised, good company and a very, very good driver and a credit to your company.  We were very impressed (and that is quite an achievement considering he had to cope with 5 back seat drivers!!)

So thank you to you and Stuart for helping get our holiday off on a good note and helping it to end well!

T. Rogers (28.03.08)

 

After the incredible pigs-ear our local cab firm made of the short 4 mile trip from our house to City airport, it was very refreshing to be met and transported by 3VT who were prompt and cheerful, and in such lovely vans.  THANK YOU to you and both of our great drivers (we weren't very exciting passengers I'm afraid, all fell asleep both ways because their driving, especially around roundabouts was so nice and gentle!).

Will definitely use again and be merrily recommending to others going to the same location.

Many thanks

L. Medcalf (17.03.08)

 

Just a thank you for the transfer from Geneva/Courchevel/Geneva. Good driver (David) who made our journeys as comfortable as possible. Comfortable vehicle and right on time, both ways. Thanks again, it made our short break stress free !

Regards

K. Cooke (28.01.08)

 

I just wanted to write and thank you for such wonderful service we received from your drivers on our trip to Courchevel last week.  On both the outward and return journey their driving was excellent and the vehicles most comfortable.  A first class service.

Let’s hope you are available again when we go next year!

J. Andrews (28.01.08)

 

Just to say thanks for a brilliant service to and from Courchevel 1850.  Courteous, prompt and safe.   We’ll use you again!

R. Gledhill (05.01.08)

 

Just to say a big thank you for another efficient and hassle free transfer both to and from the airport. Your vehicles and your drivers are always a credit to you and we wish you all another successful season. Have a good Christmas.

Kind regards

M, C, A and J Hockley. (27.12.07)

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